Portable electronics like Cellular / smart phones as well and Laptops MP3 players or similar devices.
After several months with working with Sprint on line and the Sprint Store I continue to have the same problem with my S2. This was the letter to Sprint looking for a solution.
I am having the same problem as before. The phantom button press. When in a LOW 3G location the lower buttons act like they are being pressed. This is a Samsung S2. I have been into the Sprint Store several times (look at my account) and this past weekend they replaced my phone with another S2. I am having the same problem. If the S2 has a known issue why does Sprint not force Samsung to take care of this or offer a ???like kind or better??? replacement.
I am asking you to reset my eligibility so that I can start fresh with a new contract and a new phone. I am not paying any upgrade fee. I am aware of where I am in my contract however Sprint has not delivered the service or the hardware that I have paid for. If we cannot come to an agreement I will move my # and service to another carrier.
Sprint should have an obligation to their customers to provide reliable service including reliable hardware. If Samsung is not a manufacturer partner that will stand behind their products then Sprint and other carriers should not offer them.
Sprint responds with…
Your issue has been escalated to me to ensure proper resolution.
I do apologize for any inconvenience this may have caused you. However, Sprint only provides service to your device. The performance of your device is not a Sprint issue. I am not aware of this issue with all Galaxy S2 devices. If the replacement device is having the same issue you can always take it back to the store and get another replacement for the same device or a device of equal value. You also have the option of going through the manufacturer “Samsung” to get a replacement.
After some additional back and forth with Sprint I am still no closer to a resolution that doesn’t cost me more money. Sprint’s last response was…
I really do apologize, at this time you are not eligible for an early upgrade.
The issue can not be a sprint issue if some phones work and some don’t. If the service was the issue, it doesn’t matter which phone you have it will not work. You can check out our refurbish inventory at www.sprint.com/preowned.
This is a bit of a slap in the face. You tell me that this is not a known issue… here are some links from people having the same issue.
… and many many more links can be found on Google.
the BEST reason why this happens…
Good Job Samsung :-/
Well here we are at the end of another year and while many people are recapping the top tech for 2012 we here at Geek Weekly would like to revisit the top tech fail’s. No particular order…
What is more delicious then a new Apple product? I will tell you, it’s a new product and a new app with the promise of all the Apple goodness. Good job Apple! Your cult like followers are still driving around looking for their destination but if you ask them there is nothing wrong. I would like to know where your brain wash app is saved. All that aside it’s good for the big dogs to take a hit from time to time. Let’s face it no one is perfect.
1. Windows 8 Professional (operating system)
With its biggest OS rollout since Windows 95, Microsoft seeks to embrace all things computing with a one-size-fits-all operating system. Love or hate the new Start screen and app storefront, look beyond those polarizing elements, and you’ll find substantial performance improvements, numerous updates to critical features, and a largely successful effort to retain compatibility with desktop applications while also fulfilling the needs of mobile apps. Windows 8 has already spawned new designs and all sorts of hardware experiments. This bold step forward won’t appeal to old-schoolers, but its sleek, modern look just might win over a new generation of users that Microsoft must attract to remain relevant.
2. Apple iPad, 3rd Generation (tablet)
We’ve listed the third-gen iPad here because it had the biggest impact on the tablet market—it was the first to feature Apple’s high-resolution Retina display. But if you want to buy a full-size iPad now, get the fourth-gen model: It has a faster processor, better Wi-Fi capabilities, and improved LTE circuitry.
Found this and had to share. Read it and think about it.
Most people are naturally one way or the other—they either focus on long-term goals or they want immediate gratification. As entrepreneur Derek Sivers explains, always sticking to one pattern of thought is detrimental. The greatest success comes from overriding your natural tendencies to find a balance of the two.
The Marshmallow Experiment
Forty years ago, at a nursery school at Stanford University, psychology professor Walter Mischel ran an experiment.
A bunch 4-year-olds were brought into a room, one at a time. They were given one marshmallow, and told they were allowed to eat it immediately, but if they could wait 15 minutes without eating it, they’d be given a second marshmallow, and could eat both.
70% of the kids ate the marshmallow right away. Only 30% of the kids could wait the full 15 minutes to get the second marshmallow. This experiment has been repeated in other countries (Brazil and Japan) over the years, and the ratio stays the same: two-thirds can’t wait, one-third wait.
But here’s the interesting part:
15 years later, the researchers followed-up and found that those kids who waited for the second marshmallow scored, on average, 250 points higher on the SAT test, and were higher achievers in whatever field they had chosen (academic, athletic, artistic). They were all-around more successful and happier.
So the ability to delay gratification is one of the best indicators of future success.
As the date approaches for Apple’s announcement of the new iPhone 5 I found this video to be particularly interesting. Is this real?
If the iPhone was the catalyst for human evolution, it probably would have looked something like this 2001-inspired iPhone dock, which combines Lego, Apple and Stanley Kubrick in a single, glorious entity. Consider it your alpha and omega, [Reddit via Wired Design]
The new HTC EVO LTE is right around the corner and the reviews are mixed! Sure the specs on the phone are amazing but it seems that there are antenna challenges that just about kill any positive comments about the new phone. As an owner of an HTC EVO 4G (the original) I can tell you that I have never really been able to take advantage of its WIMAX 4G service. I went with Sprint because of the plan they offered… at the time it worked great for my needs. I do not believe that my needs have changed yet I feel like the service I am getting has, or more to the point my coverage has gotten worse.
When I first heard about the new EVO I actually got excited but as the reviews begin to circulate I think it’s time to explore my options. Do I get a different phone that will play nice on the 3G only or do I look at moving my service to someone like AT&T?