Tagged: fail

Remember When… Y2K

My story is simple but so true. In 1998 to 2000 I had a computer store in a small town in Florida that was full of retirement communities that were looking for help on just some basic use. During that time I did some teaching at the local cultural center (community center) to try and build some business. As I am sure you can imagine my students started at 65 years of age and up. As 1999 started to come to an end everyone was so concerned that their computers were not going to work. I tried to educate them that most computers we just fine and there was no need to pay any extra to have someone tell them that. During one of my classes this topic came up again and I told them all yet again “It’s going to be just fine. Your average computer will work OK...

End User

OK, so get this. I do some part time work fixing computers for end users for a company that has squads of people. This is a retail setting so working with the end user and providing customer service is the name of the game. End users please do not take offence to this but use this as an education. Before you blow your mind and start blaming the retailer for your computer challenges you need to take some ownership for you own activities. I completely understand that everyone has different levels of understanding when it comes to computers but if you do not know how to drive do you blame the dealership if you crash? NO, but they are still there to help you fix it. A while back I had a customer come in and start screaming at me that touchpad on the laptop was bad and kept shutting...