Tagged: Samsung

The Samsung Galaxy S2 Phantom Button Press!

After several months with working with Sprint on line and the Sprint Store I continue to have the same problem with my S2. This was the letter to Sprint looking for a solution. I am having the same problem as before. The phantom button press. When in a LOW 3G location the lower buttons act like they are being pressed. This is a Samsung S2. I have been into the Sprint Store several times (look at my account) and this past weekend they replaced my phone with another S2. I am having the same problem. If the S2 has a known issue why does Sprint not force Samsung to take care of this or offer a ???like kind or better??? replacement. I am asking you to reset my eligibility so that I can start fresh with a new contract and a new phone. I am not paying any upgrade fee....